8×8 is transforming the future of business communications. By integrating voice, video, chat, contact centre, and enterprise-class API solutions into one global, secure, reliable cloud communications platform.
Whilst enabling your teams to be more connected and productive no matter where they are working from.
From call activity reporting to AI-driven speech analytics and virtual agents, 8×8’s unique ability to bring together and analyse data from across all your communication touch points provides your IT teams with unique insights that will drive productivity improvements, cost savings and revenue growth.
8x8 brings your teams:
- Multi-level auto attendant
- Out-of-the-box integrations (Office 365, G-Suite, Slack etc.)
- Call management (ring groups, call monitoring, call queues, etc.)
- Role based access controls
- Comprehensive analytics
By implementing a VoIP solution like 8×8 within your business, you will create a professional and smooth experience for all of your callers and paired with our remote & on-site support, we will be your teams ‘safe pair of hands’ and ensure you are always optimising your new telephone system.
What Browser-Based Collaboration With 8x8 Looks Like...
Call Forwarding & Transfers
Have the freedom to have your calls find you, help your callers reach the right person to help them.
Secure & Complaint
8×8 protects your business using the highest levels of data security, privacy and compliance – verified by 3rd party security and compliance certifications.
One platform with business phone, video conferencing, chat, contact centre and APIs for secure, reliable communications that keep your business ready, responsive and resilient.
Multi-level Auto Attendant
Shorten time required for a caller to get their needs resolved or their questions answered with intelligent tool and advanced call-routing capabilities.
Comprehensive performance and usage dashboards, plus reporting options for valuable insights.
Distribute incoming calls among employees with ring groups to serve your customers faster and more efficiently.