Stay connected to your remote teams and clients seamlessly.

Cloud-based voice platforms have allowed remote teams to take their office extensions home with them, and stay connected on their laptop, tablet or mobile device.

Implementing a VoIP solution throughout your business will ensure that each member of your team is still contactable on their normal phone number, no matter where they are working.

Cloud-based VoIP, enables you to:

  • Use your phone extension from your iPad, laptop, desktop or mobile
  • Use your phone extension during your travels
  • Reduce time delays with emails and call-backs
  • Be contactable and available
  • Be professional – your caller ID will be your normal business number

By implementing a VoIP solution in your business, you will create a professional and smooth experience for all of your callers and paired with our remote & on-site support, we will be your teams ‘safe pair of hands’ and ensure you are always optimising your new telephone system.



The modern cloud phone solution, natively built for the Zoom platform. Unifying all of your business communications.



The first sales-oriented unified communications platform, combining chat, video and audio calls.


Empower your employees and delight your customers with a unified platform for contact centre, phone, video and chat.


Create a professional and smooth experience for all of your callers, with professional voice recording services.


Leading provider of cloud-based communications and collaboration solutions for businesses.

Business VoIP Phone Systems From A Leading VoIP Provider
(Best Business VoIP Services)

What is a cloud-based VoIP Phone System?

A Voice over Internet Protocol (VoIP) phone system is a cloud-based solution that allows businesses to make and receive calls over the Internet instead of traditional landlines. This type of system utilizes a web-based interface, allowing users to manage their business communications from any device with an internet connection. It offers features such as call forwarding, voicemail, and conference calling that would be difficult or expensive to set up on a traditional phone system. Additionally, VoIP systems are typically less costly than their landline counterparts due to their reliance on the Internet instead of physical lines.

With the rise of digital technology, many businesses have started turning to VoIP phone systems as an affordable way to communicate with their customers and employees. Cloud-based VoIP systems provide a convenient and cost-effective way to set up phone lines without expensive hardware or costly installation fees. They also offer flexibility, scalability, and reliability that traditional phone systems can’t match. With VoIP solutions, businesses can easily add or remove users, manage call routing, and access analytics to understand their communication needs better.

Alongside the cost savings and convenience of a VoIP system, businesses can also take advantage of advanced features such as call monitoring, voicemail transcription, automated attendant services, and call recording. These features make managing customer conversations more accessible and more efficient while providing valuable insights into customer preferences and communication trends.

Whether you’re a small business or a large corporation, VoIP phone systems provide an economical way to stay connected with your customers and employees. By utilising cloud-based technology, businesses can reduce costs while gaining access to various advanced features that will help them better manage their communications. Investing in a VoIP phone system is a great way to stay competitive and take your business to the next level.

VOIP in Law Firm

Benefits of Switching To a VoIP System

VOIP Phone
  1. Cost savings: VoIP phone solutions are typically less expensive than traditional systems, as they don’t require any additional hardware or installation fees.
  2. Flexibility: VoIP technology allows businesses to manage their communications from any device with an internet connection, making it easy to scale up or down depending on their needs, which isn’t possible with a traditional phone network.
  3. Advanced features: VoIP business phone services offer powerful features such as call monitoring, automated attendant services, and voicemail transcription that make it easier to manage customer conversations.
  4. Reliability: Cloud-based VoIP systems are hosted in the cloud, so businesses don’t have to worry about maintaining expensive hardware (such as office phones) or dealing with power outages.
  5. Analytics: VoIP solutions provide valuable insights into customer preferences and communication trends that businesses can use to optimize their operations.
  6. Quality of calls: With VoIP systems, businesses don’t have to worry about poor signal quality or dropped calls, as the technology works over a reliable internet connection.

Investing in a cloud phone system is an excellent way for businesses to reduce costs and gain access to a variety of features that can help them manage their communications more efficiently. With the right VoIP solution, businesses can improve their current phone system and ensure they get the most out of their new communication system and stay connected with customers and employees easily.

Best VoIP telephone system for your business

When choosing the best business VoIP system for your organisation, it’s essential to keep in mind how much you’re willing to spend, how many users you need to support, and what features are most important to you. Take time to research different providers and consider their pricing plans, customer service track record, and feature offerings. It may also be helpful to read customer reviews or speak to other businesses using their services.

By investing in a reliable VoIP business phone system, you can save money and gain access to features that will help you stay connected with customers and employees more easily. With the right solution, you can get the best for your business and make communication easier than ever.

A VoIP phone system will enable you to do everything your traditional phone system can and much more. VoIP solutions are cost-effective, reliable, and come with advanced features like call recording, automated attendant services, and voicemail transcription. Businesses can also access valuable analytics to gain insights into customer preferences and communication trends.

Switching to a VoIP phone system can help businesses save money and make communications more efficient. With a solution right for your business, you will be able to get the most out of your new communication system and stay connected with customers easily.

Gaining the full benefits of a business VoIP service requires expert set-up and ongoing maintenance from qualified professionals to ensure everything is configured correctly and remains up-to-date.

Having a team of experts on hand to help you make the switch will ensure your VoIP provider deploys a solution that will grow with your business.

Phone System in Law Firms

Technical Requirements for Cloud VoIP Phone Systems

Using VOIP Telephone

To use VoIP telephony, businesses will need to ensure they have the necessary equipment and services in place to make a VoIP call. This includes an internet connection that is capable of supporting VoIP traffic, as well as compatible telephones or softphones for each user. Businesses may need to purchase additional hardware like routers, switches and modems depending on their desired features and the size of their organisation.

Some VoIP providers offer additional services such as hosted PBX, which allows businesses to outsource the management of their phone system to a third-party provider. This can be helpful for organisations that do not have the resources necessary to manage a complex phone system.

Choosing to work with the right VoIP service provider and taking the time to ensure all of the necessary technical requirements are in place can help businesses reap the full benefits of their VoIP system. With an expertly configured solution, businesses can get more out of their communication system and stay connected with employees and customers easily.


An important factor to consider when switching to a VoIP phone system is hardware requirements. Businesses need compatible hardware for each user, such as a standard phone or mobile phone. For larger organisations, additional hardware like routers and switches may be required depending on the features they desire.

For businesses just starting to deploy their new system, a traditional desk phone or mobile phone is often enough to support basic voice calls. More advanced features may require additional hardware like IP phones which have specialised hardware for VoIP services.

The ability to be able to flip calls between phones, transfer or conference calls, or use the auto-attendant may require additional hardware and associated software to be installed. Specialised hardware can also be used for call routing and monitoring.

VOIP Phone

Internet connection

In addition to compatible hardware, businesses will need an internet connection capable of supporting VoIP traffic. This means having reliable high-speed internet with sufficient bandwidth to support the desired features and a number of users.

For organisations with multiple locations, it is important to ensure each site is connected with a fast and reliable internet connection in order to prevent any interruption of service.

Businesses should check to make sure their internet connection can support their VoIP services if they are using a hosted VoIP system. This could mean having an MPLS/VPN connection or a dedicated internet circuit to ensure their VoIP traffic is prioritised for optimal performance.


When setting up a VoIP system, it is important to ensure businesses have the necessary bandwidth to support their desired features and a number of users. Having sufficient bandwidth will help prevent any lag or interruption of service when making calls.

Businesses should also consider investing in Quality of Service (QoS) for their internet connection if they are using a hosted VoIP system. This will help ensure their VoIP traffic is given priority over other traffic, which can help improve call quality and reduce latency.

By taking the time to ensure all of their technical requirements are in place, businesses can rest assured their VoIP system is set up correctly and remain up and running. This can help them get the most out of their VoIP phone system and keep growing as their business grows.

VOIP Phone System


In addition to hardware and internet connection requirements, businesses will also need compatible software such as a VoIP softphone or mobile app for each employee. Softphones are commonly used with hosted VoIP systems and can be installed on computers, tablets or smartphones.

Businesses that use desk phones may need to purchase additional software licenses depending on the features they need. This could include additional software for call recording, conferencing and other advanced options.

The cloud system software will also need to be configured according to the business’s needs. This could include creating user accounts, setting up extensions, assigning call routing and other features, to ensure your employees can make and receive business calls without any hassle.

Intrusion detection systems and firewalls can also be added to the cloud system for additional security. This can help prevent malicious attacks or unauthorized access to your VoIP system.

By taking the time to ensure all of their technical requirements are in place, businesses can rest assured that their VoIP phone system is best set up for them and remains up and running at all times.

Why Choose D&A Media for Your Business VoIP Phone Systems (Experienced VoIP provider)

D&A Media are a UK VoIP provider experienced in helping businesses transition to a VoIP phone system. We provide an all-in-one solution that includes hardware, internet connection, software and 24/7 technical support for setting up and managing your new system.

We understand how important it is for businesses to have reliable communication systems and our team of experts are here to help you every step of the way. From choosing the right system for your business to configuring and deploying it, we make sure that everything is set up correctly so you can get the most out of your VoIP phone system.

With 30 years of experience working with leading VoIP providers, D&A Media has the expertise and capabilities to provide your business with a reliable VoIP phone system that can help drive productivity and keep customers connected.

Contact us today to learn more about our VoIP phone systems and how we can help you transition to a modern communication system.



Can I set up my own VoIP system?

Yes, there are systems that you can install on your own. Businesses can do this by purchasing the necessary hardware and software. However, as there are a lot of technical requirements to consider such as internet connection speed and compatibility, it is usually better to have an experienced team of VoIP experts manage the setup for you.

If you have multiple phone lines within your business, expert support is essential for setting up the system correctly and troubleshooting any issues that may arise.

The best VoIP system / solution for your business will require some research and careful consideration of your individual requirements. This is why it is imperative that you find the right VoIP provider who has experience working with your type of business and can provide tailored solutions to meet and exceed your expectations.

What phones can be used for VoIP?​​

Any phone can be used for VoIP, but businesses should consider investing in specialized VoIP phones or even hosted VoIP phones with built-in features such as call recording and conferencing. Additionally, most businesses also use a VoIP softphone or mobile app for employees to make and receive business calls on their computers or mobile devices.

Smartphones are a great option as they offer an extension of your phone system on the go, as well as allowing you to make and receive calls from anywhere with no additional hardware or cost.

Which VoIP phone service is best?

The best VoIP phone service depends on which system best meets your business’s needs.

When you are looking for a VoIP phone system, it is important to consider the features and flexibility that you need. It is also important to consider a provider that can offer reliable customer service and 24/7 technical support should you experience any difficulties with your system.

Your new business phone solution should also be tailored to your budget and business needs, so it is important to look for a provider that can provide the best value for money. If a flexible telephone system is important to your business, then a hosted VoIP system may be the best option.

It is important you work closely with your business VoIP provider to determine which system is the right one for your business.

Can I use a VoIP phone at home?

Yes, you can use a VoIP phone system at home. VoIP is an affordable and convenient way to make and receive business calls from anywhere in the world.

Most people use a softphone or mobile app for making and receiving calls on their computers or smartphones. However, if you prefer a traditional “landline” phone, then you can also invest in a VoIP-enabled home phone.

When it comes to getting your system up and running at home, it is important to consider your internet connection speed and any hardware or software requirements that may be needed. It is also important to select a reliable provider with 24/7 technical support in case of any difficulties.

Are VoIP phone systems cost-efficient?

Cloud-based phone systems such as VoIP are becoming increasingly popular for businesses due to their cost-effectiveness. As VoIP systems use the internet, businesses no longer need to invest in expensive hardware or software or have extra wiring around their premises. Instead, a wireless router and an internet connection are all that are needed for most VoIP phone systems.

VoIP phone systems also offer a range of features that can help businesses save money and streamline their operations. This includes features such as call forwarding, conference calls, voicemail to email and more.

The best business VoIP providers will deliver phones arrive ready to go with the appropriate cables and other components. Additionally, you can choose to purchase additional features such as headsets, recorders, and more.

VoIP is one of the most cost-efficient communication solutions available today for businesses of all sizes. With its advanced features and low cost, VoIP can be an ideal solution for businesses looking to save money while improving their communication needs.


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