MAINTENANCE & SUPPORT
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Service is the heart and soul of D&A Media, in fact it’s in our DNA.
When you place your trust in us as your technology provider, you can be confident that our relationship will grow long after your technology installation.
We pride ourselves on ensuring that we maintain your technical solutions to the highest standard, providing invaluable support to your IT Team.
We understand that every customer’s need is individual and we will work with you to create a support package to suit your workflow, solution and budgetary needs.
Whatever your preferred method, we are accessible by phone, online, email and video, making it easier for you to connect with one of our experienced team members when you need us most.
D&A Media can tailor your service to include out of hours support, onsite cover and routine maintenance. We can provide you with access to a fleet of loan equipment to ensure that any disruption is minimised in those rare occasions. You can be rest assured that at all stages we will always do our very best to resolve the issue as quickly as possible.
We are a close knit team, with a corporate infrastructure and can guarantee that our dedicated service team will know you and your company’s needs very quickly – which our customers say is the number one reason why they stay with us year upon year.
Let’s get proactive with you and organise regular health checks, giving you additional peace of mind prior to those busy periods.
If your Audio Visual, Video Conferencing or Managed Print Service is leaving you feeling less than delighted, take a look at our customer testimonials and contact us for a friendly conversation.