IT SERVICES
Successful, growing businesses across the UK rely on the assistance of our exceptional managed IT services, with the confidence, experience, knowledge, and capabilities to support their evolving ambitions.
Enabling you to extend and enhance your operation and services, without the complexity of doing everything in-house.
Partnering with the industry leaders including, Cisco Meraki, Dell, AWS, HP, Sonicwall, Intel & many more, you can be assured that your IT services will maximise productivity and keep your business secure & efficient
Our IT services at a glance:
- End to End Network protection (Firewalls/security)
- Application and user support (remote & on-site)
- Cloud infrastructure
- Cyber security
- Proactive monitoring and Resolution (24x7x365)
- Service levels designed to suit your business
- Unified collaboration & VoIP telephony
- Managed Office 365 & G-Suite subscriptions
- Office 365 & G-Suite back-ups
- Email signature management
- Strategic growth planning and implementation
- Supporting BYOD deployments
Our IT support packages:
ESSENTIAL SUPPORT
- Health check
- Remote support
- Online ticketing system
- Schedule online support sessions
- System Monitoring and Reporting
- Email connectivity assistance
- Print, copy & scan help
- Free 100GB online back-up
from £9.99 (Per User)
ENHANCED SUPPORT
- Includes all Silver support services plus…
- Dedicated support technician
- Proactive health monitoring
- Microsoft 365 services management
- Proactive system monitoring
- End-point cyber security and anti-virus
- Free 500GB online back-up
- Security event monitoring
- System update management
- Virus protection management
- Firewall and gateway management
from £19.99 (Per User)
PLATINUM SUPPORT
- Includes all enhanced support services plus…
- On-site support engineer
- Unlimited online back-up
- Remote management
- Remote user assistance
- System load balancing
- Bandwidth usage tracking & optimisation*
- Application log monitoring and management
- Desktop policy management
- Managed system update service
from £39.99 (Per User)
*All IT support plans are fully customisable based on your needs. Call our team today to discuss your customised IT package.
IT Support Services
What are IT services?
IT services are any services that provide help with technology-related issues. This includes technical support, computer setup, software installation and maintenance, network security and more. We offer various IT services giving you peace of mind that your business is up-to-date and running smoothly.
IT support services can provide assistance with hardware and software issues. They can help you set up, maintain and diagnose any of your business’s systems. This could include setting up new hardware, providing support for existing operating systems or troubleshooting complex network problems.
Our IT services also include security solutions such as anti-virus protection, firewalls, intrusion detection systems and more. We will help you protect your business’s data and ensure that your system is secure.
We understand that technology can be difficult to keep up with, so we make sure our services are tailored to fit the needs of your business. Whether you need basic IT support or complex network security solutions, our experts will work with you to determine the best way to meet your needs.
Managed IT business support services
Managed IT business support services also include giving you access to a team of IT professionals who can provide ongoing support. This team will monitor and manage your system, allowing you to focus on your core business operations. With our managed services, you’ll be able to rest easy knowing that experienced IT personnel are always available.
We also offer remote access solutions so you can connect from anywhere. With remote access, you’ll be able to get help with your IT issues anytime, day or night. You can also control who has access to your system and make sure that only trusted individuals have the ability to view and modify data.
We also provide application hosting services so you can run your business applications without having to worry about hardware or software installation. You’ll be able to access your information from anywhere, giving you more flexibility and allowing your business to run more efficiently.
Benefits of working with an IT solutions specialists company
When you work with an experienced IT solutions provider, you’ll get the benefit of having access to a team of specialists who understand your business needs. They can provide the solutions you need to ensure that your system is secure and running smoothly.
When you work with the right IT provider, your office staff will be able to request email support and telephone support, have access to a service desk, and have access to other helpful resources and tutorials for self-service support. Additionally, you’ll be able to rest easy knowing that your system is secure and running efficiently.
Strengthened security
IT support services will deliver strengthened security for your online computer systems and networks. You’ll be able to protect your data from outside threats, as well as keep it safe from malicious viruses or software. With our help, you can also ensure that any of the equipment you require is up-to-date and secure.
You may require additional security solutions, such as content filtering to keep your business compliant with data protection regulations and online safety protocols. We can provide you with the right tools to ensure that your business is safe.
Additionally, we can also provide you with data backup solutions so that if something happens to your system, you’ll have a secure backup to restore from. This will help keep your business running smoothly even during times of crisis or disaster.
Proven expertise
When you work with a professional IT solutions provider, you can be sure that you’ll have access to expertise that is proven and reliable. We go beyond just providing basic technical support; we make sure that each of our clients receives the highest quality service possible.
When choosing your IT support partner, it is essential to make sure that they have the experience and expertise necessary to properly support your business. With the right IT provider, you can be sure that you’ll get the highest quality service possible and that your support requests will be addressed quickly and efficiently.
Additionally, our team consists of experienced professionals who are knowledgeable in all aspects of IT and are committed to delivering quality customer service. Your business will always be our priority, and we’ll go above and beyond to ensure your needs are met.
Increased employee productivity
Having reliable IT support services will ensure that your staff is able to focus on their job without worrying about technical issues. Our team can quickly diagnose and fix any IT issues that arise, which will help increase productivity and prevent costly downtime.
We recommend that you take the time to review your current IT systems and determine if they are meeting the needs of your business. If not, our experienced staff can provide the solutions necessary to ensure that your system is reliable and secure. We can also provide ongoing maintenance and support for your system, so you can be sure that it is always running smoothly and efficiently.
With the right IT partner, you can rest assured that your staff will be able to perform their duties without any disruption or delays.
Improved efficiency
We understand that you want your IT systems to be running as efficiently and securely as possible. Our team of professionals can analyze your current system and identify potential issues so that they can be addressed before they cause any disruption. Additionally, we will provide the tools necessary to ensure that all of your devices are properly configured for optimal performance.
We can also provide our clients with the latest knowledge and range of devices to help them stay up-to-date on the latest IT trends. With our expertise and resources, you can be sure that your system will always be running at its best. We’ll make sure that your business is equipped with the right tools to keep it running smoothly and securely.
24/7 Support
When choosing an IT solutions provider, it’s important to make sure that they offer 24/7 support. This way you can rest assured that any time an issue arises, you will have the help and support needed to address it quickly and efficiently.
At D&A Media, we are committed to providing our clients with expert IT support and advice. We have a team of highly qualified professionals who are available 24/7 to resolve any technical issues that may arise. With our experienced staff and reliable solutions, you can rest assured that your business is in the right hands.
It’s important to partner with an IT solutions provider who understands the value of your data and is committed to ensuring its safety. With D&A Media, you can be sure that your important data is secure and that our team of professionals will provide the support needed to keep it safe.
Reduced costs
Having reliable IT support services can help reduce your business’s costs. With our experience and expertise, we can quickly diagnose any problems with your system and make sure that the issue is resolved in an efficient manner. This will prevent costly downtime and ensure that your business is running smoothly without disruption.
The right IT support services can also help you maximize your budget. We can provide the solutions necessary to ensure that all of your IT needs are met without overspending.
Better user experience
Having expert IT support can help improve user experience. Our support team are knowledgeable in all aspects of IT and are committed to providing quality customer service. We can quickly diagnose any problems that arise and provide the tools necessary to ensure a smooth user experience.
The IT services for staff are designed to provide an improvement to their daily processes. With the right IT support, they can be sure that their tasks are completed efficiently and securely. We understand that your staff need reliable tools and support to be able to do their job effectively, so we strive to provide them with the best possible resources.
Types of IT Infrastructure Solutions
There are a variety of IT infrastructure solutions available to businesses. We can provide custom-tailored solutions that suit the specific needs of your organisation.
Tech support
We provide full-service technical support to our clients. We can help with network configuration and setup, as well as troubleshooting any issues that arise. Our technicians are experienced in all aspects of IT, so you know that your business’s systems are running smoothly and securely.
We understand the importance of having reliable Wi-Fi and can provide the solutions necessary to ensure that your internal network is properly configured. We can also help you with any queries you may have regarding setting up or maintaining your system. With our expertise, you can be sure that your IT systems are running optimally and securely.
Cybersecurity
Having the right cybersecurity solutions in place can help you protect your business’s data from cyber threats. We have a team of experienced professionals who are knowledgeable about all aspects of cybersecurity and can provide the best possible solutions for your organisation.
We also offer SharePoint services to ensure that all of your important documents and files are securely stored and accessible from any device. With our expertise, you can be confident that your data is safe and secure.
As a leading IT provider, we understand the importance of having the right skill sets in order to ensure optimal service delivery. Our team are knowledgeable and experienced in all aspects of IT, so you know that you will always have the best possible support.
Telecommunication
We also provide a wide range of telecommunication solutions such as VoIP services. We can help you set up your business’s telephone system and ensure that all calls are secure and reliable. This will help improve the customer support experience for your customers, as well as help to reduce costs associated with traditional phone lines.
There are a variety of telecommunication services on the market, and we can help you choose the right one for your business. We understand that every organisation is different, so we take the time to understand your needs and provide solutions tailored specifically to you.
Network and infrastructure management
Having the right network infrastructure in place is essential for any business. We can help you set up, configure and manage your IT networks to ensure that they are secure and running optimally. Our technicians have years of experience managing networks, so you know that your data will always be safe.
There are many options available when it comes to managing your network, from cloud-based solutions to on-premises systems. We can help you choose the best option for your business and provide all of the necessary support needed to ensure a smooth implementation.
By providing quality IT services, we are able to help our clients stay ahead of their competition. With the right tools and support, businesses can be sure that their IT infrastructure is running smoothly and securely.
Why Contact D&A Media for Information Technology (IT) Support Services
D&A Media provide IT support services to clients in Essex, London and throughout the UK. We are the point of contact for IT professionals in organisations and can provide custom-tailored solutions that suit your business function and the needs of your organisation. We understand the importance of having reliable and secure IT systems, so our technicians are experienced in all aspects of IT.
With 30 years of experience working in IT, our team are always up to date with the latest technology and can provide the best solutions for your organisation. We understand that every business is different, so we take the time to research and understand your needs and provide solutions tailored specifically to you and your business.
Please note: Every organisation is different, and the services that are best suited for one business may not be the best for yours. We will work with you to identify your IT requirements and provide customised solutions that ensure all of your needs are met. Contact us today to learn how we can help you with your IT support needs.
F.A.Q.s
How do IT services support the business?
IT services are essential for ensuring that all of your data is secure and running optimally. With the right IT solutions, businesses can stay ahead of their competition and provide better customer support experiences.
The right IT services will support each team member with the tools they need to do their jobs efficiently, while also providing a platform for collaboration between team members. This will help improve productivity and allow you to focus on more strategic projects.
Ultimately, the right IT services for your business can help increase profitability and customer satisfaction.
Why are IT services important?
IT services are important for any business because they provide the tools necessary to ensure that data and communication are secure and running properly. Without IT services, businesses run the risk of data breaches, network outages, and decreased productivity.
Having access to the right IT services can help a business stay ahead of its competitors by providing an efficient platform for collaboration and communication. It can also help increase customer satisfaction by providing better support and faster response times.
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